Privacy Policy

Information We Collect

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• Your IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device and operating system information

This information helps us improve our website and better serve our residents.

Information You Provide

We collect information you voluntarily submit through our online forms and services, such as:

• Contact information (name, address, email, phone number)
• Service requests and inquiries
• Online form submissions (permits, applications, etc.)
• Payment information for online transactions

How We Use Your Information

The Village of Westchester uses collected information to:

• Respond to your inquiries and service requests
• Process applications, permits, and payments
• Provide municipal services and notifications
• Improve our website and online services
• Comply with legal requirements and public records laws

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information:

• With other government agencies as required by law
• With service providers who assist in our operations (payment processors, etc.)
• In response to legal requests or to protect public safety
• As required under the Illinois Freedom of Information Act (FOIA)

Public Records

Please be aware that information submitted to the Village may be subject to disclosure under the Illinois Freedom of Information Act (5 ILCS 140). Certain personal information may be exempt from disclosure under FOIA's privacy exemptions.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, though some features may not function properly.

Third-Party Links

Our website may contain links to external websites (such as the Park District, Library, or state agencies). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

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